SAMPLE ANSWER FOR GUIDANCE:Each of the following audit scenarios may include sufficient evidence of nonconformity with the requirements of ISO 9001. In the space provided, write the number and the sub-clause reference of ISO 9001 which most directly relates to the nature of the nonconformity. If more than one clause is directly relevant, note them all and circle the best one. (This is optional, in majority of cases one clause is identified). In place of organization name, you may write ABC Pty Ltd. Category of Nonconformity may be decided based on judgement, whether nonconformity may result in complete breakdown of Management System. In this situation, you may choose it as Major Nonconformity.

Scenario 1 While doing the audit of Sheet Metal Components for various industry sectors, you found that one of the gauges (GO- NOGO) for final inspection of circular product was found to be broken from one of the sides. On asking the inspector using the gauge, you were informed that it was supplied by the client & would be returned to the client with the last consignment. On verification of the Quality Manual, you also detected that this company where you are presently auditing, had sought Customer Property as non-applicable clause.