What Will You Learn?

• To impart the knowledge necessary for the understanding of the ISO 9001:2015 standard’s requirements
• Concepts & historic evolution of Quality
• Fundamentals of ISO 9001:2015 standard
• Quality Management Principles
• Benefits of ISO 9001 Certification
• Meeting Interested party/ customer requirements and enhancing satisfaction
• Quality Policy and management responsibilities
• Risk management processes
• Knowledge Management Process
• Management of Change
• Monitoring and measurement processes
• Continual improvement processes
• Third-party certification process
• Root cause Analysis, Corrective action