ISO 9001:2015 Internal Auditor Training

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ISO 9001:2015 Internal Auditor Training

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What Will You Learn?

  • • Introduce the purpose and benefits of a Quality Management System, evolution of the ISO 9001 series of standards, the continuing development process of these standards and key ISO 9001 related concepts and terminology
  • • The 8 Quality Management Principles, their application and potential benefits
  • • Explain the structure, purpose, Overview and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011 and the difference between auditable standards and guidance documents.
  • • Discuss and explain the requirements of the ISO 9001 on a clause-by clause basis, and its relationship with ISO 9004 and the 8 Quality
  • • Management Principles to enhance understanding
  • • Explain the value of documentation, the documentation flexibility and circumstances of exclusion of the ISO 9001 requirements and the Process-based Quality Management system Model.
  • • Describe the certification/registration and accreditation processes, types of audits (1st, 2nd and 3rd party) and the differences between legal compliance and conformance with ISO standards.
  • • How to develop and use key audit tools like Matrix of Requirements, Process approach Audit Checklist & Audit Plan, CAR to enable “value added” QMS audit
  • • How to plan and prepare, conduct, report and follow-up QMS audits based on the “Process Approach” & “PDCA” audit Trail. Discuss various Audits
  • • Methodology, Audit Psychology, Questioning Techniques, Roles and Responsibility to collect and analyze evidence, exercise objectivity and make decisions on the significance of findings made in accordance to relevant audit criteria.
  • • Local requirements, culture, practices or approaches to auditing and the application of ISO 9001, as appropriate for each country in which the course is being presented.
  • • Outline Exemplar Global Auditor Certification requirements

Course Content

ISO 9001:2015 Internal Auditor Training

  • Pestle Analysis
  • ISO 9001:2015 Standard
  • ISO 9001 QMS Presentation
  • Auditing Technique

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